Upon booking a service with The Cutting Shed you agree to the following terms and conditions.
We will provide a safe and confidential environment for you to come and enjoy your hair care experience.
We will carry out a thorough consultation prior to or on the day of your appointment.
We will guide you through the process and advise you. The final decision is yours, however we will not carry out requests which could result in compromising the long term integrity of the hair.
Several sessions may be needed to achieve your desired hair goal. This will be discussed and we will be transparent regarding time frames and cost.
If at any point you are unclear about the steps discussed during the consultation process to achieve the required end result you must bring this to our attention asap so we can reassure you, and clarify.
Aftercare will be given along with recommendations. You are responsible for following these guideline's to ensure you get the most out of your style/colour.
Permanent hair colour will grow out. It will grow on average 1/2 inch per month. You may also experience a gradual fade depending on the products you use, if your hair is porous, exposed to the sun, or if you swim.
Semi permanent hair colour will gradually fade out. The rate of fade out will depend the products you use, porosity of hair, sun exposure, or if you swim.
Toners will need top ups. They are not permanent and depending on the porosity of the hair and products you use will depend on the longevity.
Please inform us if you are in the first trimester of pregnancy, are on any long term medication, or are receiving treatment for cancer. A doctors note may be necessary to proceed with colouring services.
Our main aim is to meet your expectations by providing the highest standard of technical and creative skills, backed by our extensive level of industry experience. Rest assured we have undertaken extensive training in colour correction and therefore extremelycapable of making any adjustments if you are not entirely satisfied with the end result.
All services are are guaranteed for 7 days upon completion. In the unlikely event you are dissatisfied with the result you must express any concerns within this time so we can make any adjustments. By calling 01886 288080 or emailing;
We DO NOT offer refunds
48 hours notice is required if you are unable to attend an appointment. We appreciate that life can sometimes be unpredictable and in extreme circumstances this may not always be possible. However if you fail to show up for your appointment with no good reason we reserve the right to apply the full cost of the service to your account, or will invoice you as appropriate.